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Ase Deliri ✌️

A passionate Full Stack Software Engineer with 10 years+ of focused, results-driven experience, ready to meet your needs.

Hi, this is Ase Deliri 👋

A passionate Full Stack Software Engineer 🖥️ & having 10 years+ of focused, results-driven experience, ready to meet your needs.

Available For Hire

10 +

Year of Experience

190+

Project Completed

67+

Happy Clients

Word of Mouth

Project Outcomes

Sales Performance Dashboard

Rogers Inc. Jan 2020 - Mar 2023

Developed a sales solution to help Rogers Inc. keep customers due for contract renewals during the pandemic.

  • During the pandemic Rogers Inc. was losing customers due to contract renewals.
  • Implemented a dashboard to help sales staff keep track of customers due for contract renewals.
  • Integrated with internal Rogers services to keep it secure.

Outcome: Reduced customer churn by 20%.

Boosted Sales & Operational Efficiency

Set up E-commerce platform

Works Of Love Jul 2019 - Aug 2019

Designed and developed an e-commerce platform for Works Of Love to support their game sales service.

  • Integrated with a payment platform for seamless transactions.
  • Made it responsive for mobile and desktop performance.
  • Secure and well documented for future development.

Outcome: Enabled Works Of Love to have a solution ready for selling games online.

Ecommerce store ready and operational

Set up charity website for Glory Ministry

Glory Ministries Nov 2023 - Dec 2023

Designed and developed a website for Glory Ministry to support their charitable activities.

  • Integrated with a donation platform for seamless contributions.
  • Connected with Stripe for secure payment processing.
  • Deployed on Google Cloud Platform for scalability and reliability.

Outcome: Enabled Glory Ministry to raise over their goals in donations within the first month of launch.

Increased Donations & Charitable Contributions

Created a High-Performance Clinic Website

Clearview Health Aug 2022 - Nov 2022

Took a project from concept to completion, creating a high-performance website for Clearview Health.

  • Optimized for mobile and desktop performance.
  • Followed Google Web Performance Standards for SEO.
  • Designed with a focus on user experience and accessibility.

Outcome: Achieved the number one ranking on Google for local health clinics, increasing patient inquiries by 40%.

Improved SEO & Increased Patient Inquiries

Directorial Business Overview Dashboard

Rogers Inc. Jan 2023 - Mar 2023

Crafted a high-level dashboard for directors like Denice Haughey to present business performance metrics to VPs, focusing on call center operations.

  • Summarized business performance metrics for executive presentation.
  • Highlighted areas of success and concern within call center operations.
  • Facilitated strategic decision-making with predictive analytics.

Outcome: Enabled effective presentation of business metrics, supporting strategic decisions at the executive level.

Effective Executive Presentation & Strategic Decision Support

Senior Management Analytics Dashboard

Rogers Inc. Jan 2022 - Dec 2022

Engineered a dashboard for senior managers like Corwin Ang to drill down into customer satisfaction metrics and identify underlying issues.

  • Enabled deep dive into customer feedback and support call outcomes.
  • Facilitated correlation analysis between staff performance and customer satisfaction.
  • Customized data presentation for actionable insights.

Outcome: Provided granular insights into customer satisfaction, leading to targeted improvement strategies.

Granular Insights & Targeted Improvement Strategies

Tech Support Performance Dashboard

Rogers Inc. Jan 2021 - Dec 2021

A personalized dashboard for technical support staff to track their performance against bonus-related metrics and pinpoint areas for improvement.

  • Incorporated detailed analytics for self-assessment and performance optimization.
  • Enabled identification of troubled calls for targeted skill development.
  • Integrated gamification to motivate and engage staff towards achieving their KPIs.

Outcome: Boosted staff motivation and performance, resulting in a 15% increase in customer satisfaction scores.

Improved Staff Performance & Customer Satisfaction

Device Simulator

Rogers Inc. Jan 2020 - Dec 2020

Built a web-based device simulator to help technical support troubleshoot customer issues.

  • Integrated with internal Rogers services to keep it secure.
  • Created a beautiful UI to support both seasoned and new technical support staff.
  • Provided a way to simulate customer issues and test solutions.

Outcome: Improved solution turn around time by the wireless tech support team.

Improved Solution Turn Around Time

Call Center Monitoring Dashboard

Rogers Inc. Jan 2018 - Dec 2018

Developed a comprehensive dashboard enabling managers like Collin Grant to monitor real-time metrics of the wireless technical support team.

  • Facilitated real-time tracking of team performance metrics and individual KPIs.
  • Implemented alert systems for immediate identification of support bottlenecks.
  • Enabled customizable views to cater to different managerial needs and focuses.

Outcome: Streamlined operations and enhanced the efficiency of the technical support team by 25%.

Enhanced Operational Efficiency & Team Performance